Service Portal Architecture & Components | ServiceNow Docs

Ques. What is Service Portal? Ans. Service Portal is a module of servicenow which can be used to enhance user experience or used as CMS. There are various functionalities which an end user can directly use, like accessing knowledge base, Support/Help, raise a help ticket, etc. Ques. How to enable Service Portal? Ans. Most of the time it is by default enabled. But if it is not working then you…

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